1 About Us

Savaha Power is an independent online retailer operating through savahapower.com. We sell Dzi beads, healing crystals, sacred wood items, spiritual jewelry, and related cultural products to customers internationally.

Our product categories include items such as bead bracelets, necklaces, pendants, car hangings, handheld pieces, crystal decor, and sacred wood accessories. We aim to present clear product information, including materials, specifications, dimensions, and care guidance on each product page.

Unless clearly stated on the website, we operate as an online store only and do not offer in-person retail, try-on services, or in-store pickup.

2 Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the website with the permission and supervision of a parent, guardian, or authorized adult.

You agree to use the website only for lawful purposes, comply with applicable laws, and not infringe the rights of Savaha Power or any third party. If you purchase on behalf of a business or organization, you confirm that you have authority to accept these Terms.

3 Product Information

We work to keep product listings accurate, including names, descriptions, images, materials, specifications, and care information. Minor differences may occur because of photography, lighting, display devices, screen settings, measurement methods, production batches, or the natural characteristics of materials.

Actual items may vary slightly in color, texture, pattern, or size within normal tolerances for natural and handmade goods. These variations usually do not indicate a defect. Please review the product page carefully before purchasing.

4 Natural Materials & Handmade Items

Many of our products are made from natural minerals, crystals, agate, wood, or other handmade materials. Natural variations may include differences in grain, color, texture, inclusions, ice fractures, or batch-to-batch appearance.

These characteristics are normal for authentic natural and handmade products. Damage caused by improper cleaning, chemical exposure, impact, alteration, or poor storage is generally not considered a manufacturing defect.

5 Specifications & Sizing

Product pages may include measurements such as wrist size, chain length, bead diameter, weight, or dimensions. These details are provided to help you choose a suitable item, but fit and appearance may vary based on personal preference and how the item is worn or displayed.

Please review specification information before ordering. If an item does not meet your needs after delivery, eligible requests may be handled under our Return & Exchange Policy.

6 Pricing & Payment

Unless stated otherwise, prices are shown in the currency displayed at checkout. We may change prices, promotions, discounts, inventory, or product information at any time.

Confirmed orders that have already been paid are not automatically repriced because of later changes. Orders enter processing after successful payment.

If there is an obvious pricing error, inventory error, payment issue, or system error, we may suspend the order, contact you for confirmation, or cancel the order and issue a refund.

7 Orders, Modifications & Cancellations

After you place an order, you may receive an order confirmation email. Confirmation means we received your order request; it does not guarantee final acceptance.

We may cancel or limit an order due to stock issues, payment failure, suspected fraud, product information errors, undeliverable addresses, shipping restrictions, or unusual order activity.

To request cancellation, contact us at savahapower@gmail.com | huanglinus6@gmail.com as soon as possible. We recommend reaching out within 12 hours of placing your order. Orders usually begin processing within 1–3 business days after payment and may no longer be cancellable once preparation, packaging, or shipping has started.

After delivery, refund or return requests are handled under our Refund Policy and Return & Exchange Policy.

8 Shipping & Delivery

We ship to eligible regions according to our Shipping Policy. Delivery times may be affected by processing time, carrier schedules, weather, customs clearance, holidays, address issues, or international logistics conditions.

Some orders may ship in multiple packages because of inventory location, item type, quantity, or packaging requirements. For full delivery terms, please review our Shipping Policy.

9 Returns, Exchanges & Refunds

All return, exchange, and refund requests are handled according to our Return & Exchange Policy and Refund Policy.

Eligible items generally must be submitted within the applicable return period, remain in original condition, include required tags and packaging, and receive approval before being sent back. All requests are subject to review.

10 Account & Order Information

If you create an account or place an order, you agree to provide accurate and complete information, including your name, contact details, shipping address, billing address, product selection, and order details.

Delivery failures, delays, or returns caused by incorrect customer information may result in additional costs payable by the customer. You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.

11 Acceptable Use

You agree not to:

• Use the website for unlawful purposes
• Submit false orders or fraudulent refund claims
• Interfere with website operation or security
• Upload malicious code or attempt unauthorized access
• Impersonate another person or use unauthorized payment information
• Copy, scrape, or commercially exploit website content without permission
• Use automated tools to collect website data without authorization

We may restrict access, cancel orders, or take other appropriate action if these Terms are violated.

12 Intellectual Property

All website content, including text, images, product descriptions, branding, page design, logos, and graphics, is owned by or licensed to Savaha Power.

You may not copy, modify, publish, distribute, commercially exploit, scrape, or create derivative works from website content without written permission. Access to the website does not grant any ownership or license rights in our intellectual property.

13 Product Care

Customers are responsible for caring for products according to the information provided on the product page and any included care instructions.

Avoid exposure to harsh chemicals, prolonged moisture, impact, improper cleaning, or unauthorized modification. Issues resulting from normal wear after use, improper care, alteration, or poor storage are generally not treated as product defects.

14 Third-Party Services

The website may use third-party services such as payment processors, shipping carriers, analytics tools, tracking tools, and social media features. These services are operated by independent providers.

Savaha Power does not control third-party content, availability, policies, or operations. Your use of third-party services may also be subject to their own terms and policies.

15 User Content & Reviews

If the website allows you to submit reviews, photos, comments, or other content, you confirm that your submissions are truthful, lawful, and do not infringe third-party rights or contain harmful material.

You grant Savaha Power a limited right to use submitted content for website operation, product presentation, and service improvement. We may remove content that violates these Terms or applicable law.

16 Disclaimers

To the fullest extent permitted by law, the website and related services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted access, error-free operation, or that product descriptions will meet every individual expectation. Our products are offered as cultural, spiritual, and aesthetic items. Individual beliefs, meanings, and personal experiences may vary.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and we make no guaranteed claims regarding specific outcomes, energy effects, or spiritual results.

17 Limitation of Liability

To the fullest extent permitted by law, Savaha Power is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, service interruptions, product misuse, improper care, specification selection, or issues caused by third-party payment or shipping providers.

Where liability cannot be excluded, our total liability for a qualifying claim is generally limited to the amount you paid for the relevant order, unless applicable law requires otherwise.

18 Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. By placing an order or using our services, you acknowledge those practices.

19 Changes & Governing Law

We may update these Terms from time to time because of business changes, website updates, service changes, or legal requirements. The revised version will be posted on this page with an updated effective date.

These Terms are governed by the laws of Missouri, without regard to conflict-of-law principles. If any provision is found invalid, the remaining provisions remain in effect.